App: Deserted Island Life · Developer: TERAGAMEZ · Package: com.teragamez.mineroot
1. Delete in the Game (recommended)
- Open the Game and tap Menu on the right side of the screen.
- Tap Settings.
- At the bottom of Settings, under "Account", tap the red Delete account button.
- Read the notice and tap Continue.
- In the second confirmation, tap Delete forever.
- When you see "Your account and all progress are deleted", tap OK to close the Game.
2. Request deletion by email
If you have already uninstalled the app or cannot open it, you can request deletion by email.
- To: [email protected]
- Subject: [Deserted Island Life Account Deletion Request]
- Include: your account number (it is filled in automatically on the first line when you write to us from Settings → Contact us (email) in the Game), the device you used, and the approximate date you last played.
We will delete the account after verifying the request and confirm by email. Without your account number, verification may be slow or impossible.
3. What is deleted
- Account information (guest identifier, account number, nickname)
- Your game progress stored on our server (cloud save), including gold, inventory, islands, companions, collection, and points
- Your dungeon leaderboard entry
- Ad reward records
- The save for this account stored on your device
4. What is kept
| Data | Why | How long |
|---|---|---|
| Purchase records (product, price, time, store order ID) | Transaction records required by Korean e-commerce law, and handling of refund and double-charge disputes. Kept without your account number so they can no longer be linked to you. | 5 years |
| Deletion record (irreversible hash, deletion time) | Proof that the deletion request was completed | For the legally required period |
| Server backups | Copies in disaster-recovery backups | Deleted automatically after 7 days |
| Access logs (IP address, etc.) | Security incident response | Deleted automatically after 30 days |
Purchase history in Google Play or the App Store is managed by each store and cannot be deleted by us. Data collected by our ad provider (Google) can be managed by resetting your device's advertising ID or in your Google account settings.
5. Delete some data but keep your account
Email [email protected] with your account number and the data you want deleted (for example, your leaderboard entry). We will process it after verification.