<!-- Admin → Policy documents → Account deletion · English · Effective 2026-10-16 — this file is edited by hand -->
<p>App: GILGAMESH - Deathless · Developer: TERAGAMEZ · Package: com.teragamez.uruktactics</p>
<div class="box"><strong>This game has no accounts.</strong> There is no sign-up or login, and your game progress is stored only on your device. So "deleting your account" means the two things below.</div>
<h2>1. Deleting the game data on your device</h2>
<div class="warn">Deleted saves, codex records and lapis balances cannot be recovered.</div>
<h3>Android</h3>
<ol class="steps">
<li>Open <kbd>Settings</kbd> → <kbd>Apps</kbd> → <kbd>GILGAMESH - Deathless</kbd>.</li>
<li>Tap <kbd>Storage</kbd> → <kbd>Clear data</kbd> to erase all game records. Uninstalling the app erases them too.</li>
</ol>
<h3>iPhone · iPad</h3>
<ol class="steps">
<li>On the Home Screen, long-press the game icon and tap <kbd>Remove App</kbd> → <kbd>Delete App</kbd>.</li>
</ol>
<p>If you only want to erase one save, overwrite it with a different game in the in-game <kbd>Tablet house</kbd>.</p>
<h2>2. Requesting deletion of payment records (if you bought paid items)</h2>
<p>To verify in-app purchases, an anonymous user ID and your purchase records are kept by our payment management service, RevenueCat. If you would like these records deleted, please email us.</p>
<ul>
<li>To: <a href="mailto:[email protected]">[email protected]</a></li>
<li>Subject: <b>[Gilgamesh data deletion request]</b></li>
<li>Body: the order number from your store receipt (Google: starts with GPA. / Apple: Order ID), the purchase date, and the device you used</li>
</ul>
<p>After confirming your identity, we will delete the records within 30 days and let you know the result by email. After deletion, you may no longer be able to recover the "Uruk starter bundle" with <kbd>Restore purchases</kbd>.</p>
<h2>3. Information that is kept</h2>
<div class="tbl"><table><thead><tr><th>Item</th><th>Why it is kept</th><th>Retention period</th></tr></thead><tbody>
<tr><td>Transaction records (product, amount, payment time, order number)</td><td>Transaction record keeping required by Korea's Act on the Consumer Protection in Electronic Commerce, and handling refund disputes</td><td>5 years</td></tr>
<tr><td>Store payment history</td><td>Managed by Google Play and the App Store; the Company cannot delete it</td><td>According to each store's policy</td></tr>
</tbody></table></div>