TERAGAMEZ ("we", "us") respects the privacy of everyone who plays Nansérok (亂世錄, the "Game") and complies with the Personal Information Protection Act of the Republic of Korea and other applicable laws. This policy explains what information the Game collects, why, and how we use, keep and delete it.
At a glance
- Signing in is optional. If you never sign in, no personal information is sent to our servers, and the Game works fully offline.
- If you sign in with Apple or Google, we store an account identifier, email address and nickname to provide cloud saves and your points wallet.
- No ads, no tracking. We do not collect advertising identifiers (IDFA / Advertising ID) and do not ask for iOS tracking permission (ATT).
- Payments are processed by the App Store and Google Play. We never receive your card number or other payment details.
- You can delete your account inside the Game at any time.
1. Information we collect and why
| Category | Data | Purpose |
|---|---|---|
| Account (if you sign in) | Sign-in method (Apple/Google), the unique identifier issued by that provider, email address (if the provider shares it — a relay address if you use Apple's "Hide My Email"), nickname (your name if you share it via Sign in with Apple, otherwise a default), Apple sign-in refresh token, sign-up date | Identifying your account, keeping you signed in, revoking the Apple sign-in link when you delete your account, answering your inquiries |
| Cloud saves (if you sign in) | The state of saved campaigns, save-slot names, a summary for the save list (lord, in-game date, etc.), save time | Continuing saved campaigns across devices |
| Wallet & purchases (if you sign in) | Points balance, owned items and extra save slots, custom-lord settings, history of points purchased and spent, store transaction IDs, products, amounts paid, refund records | Delivering and keeping purchased points and items, preventing duplicate grants and payment fraud, handling refunds, keeping transaction records required by law |
| Activity records (if you sign in) | Sign-up record; records of purchase verification, deferred grants and refunds, with timestamps | Resolving payment disputes, diagnosing errors, keeping the service stable |
| Connection data (all players, automatic) | IP address, access time, request records, device/OS information sent by the app — whenever the app talks to our server, e.g. to download new characters and portraits | Delivering content updates, security, blocking excessive requests, troubleshooting |
The following stays on your device only and is never sent to our servers: game settings (language, text size, sound), the Continue slot, your hall of greats, achievements and weekly-challenge records, and the token that keeps you signed in. These are erased when you uninstall the app.
We do not collect your real name, phone number, contacts, photos, location or advertising identifiers.
2. How long we keep it
- Account, cloud saves, wallet and activity records: until you delete your account. Deletion in the Game is immediate; deletion requested by email is completed within 3 business days.
- Payment (points purchase) and refund records: kept for 5 years as required by the Korean Act on Consumer Protection in Electronic Commerce. If you delete your account, these records are kept with the link to your account removed, and destroyed when the period ends.
- Server access logs: kept for up to 6 months for security, then deleted.
- Any other information that the law requires us to keep is kept for the required period.
3. Sharing with third parties
We do not sell or share your personal information with third parties, except when required by law through due process (for example, a lawful request from an investigative authority). The Game has no leaderboards, chat or other features that show your information to other players.
4. Service providers and international transfers
We use the following providers to run the service.
| Provider | Service | Data processed | Location |
|---|---|---|---|
| Amazon Web Services, Inc. | Game server and database hosting | Account, cloud saves, wallet, activity records and connection data (section 1) | Republic of Korea (Seoul region) |
| RevenueCat, Inc. | In-app purchase verification and purchase history | The account number assigned by our server, store transaction IDs and receipts, product, price and currency, purchase/refund dates, device OS type | United States |
International transfer: data is transferred to RevenueCat, Inc. (USA, [email protected]) over the network when a signed-in player buys points in the app, and is kept for purchase verification, delivery and refunds until our contract ends or for the period required by law. If you do not want this transfer, simply don't make in-app purchases — every other part of the Game remains available.
Sign in with Apple and App Store payments are handled by Apple Inc., and Google Sign-In and Google Play payments by Google LLC, each under its own privacy policy (Apple · Google).
5. Deletion
When the retention period ends or the purpose is fulfilled, we delete information without delay; electronic files are deleted so they cannot be recovered. When you delete an account that signed in with Apple, we also ask Apple to revoke the sign-in link (token revocation).
6. Your rights
You can ask to access, correct, delete or stop the processing of your personal information at any time.
- Delete your account and data: in the Game, Title → Settings → Account → Delete account, or by email as described on the Delete Account page
- Any other request: email our privacy contact below
Residents of the EU/UK may exercise their GDPR rights (access, rectification, erasure, restriction, objection, portability), and California residents their CCPA/CPRA rights. We do not sell personal information or share it for targeted advertising.
7. Children
The Game is not directed at children under 14 (or under 13, depending on your country), and we do not knowingly collect their personal information. If we learn that we have, we will delete it promptly at the request of a parent or guardian.
8. Security
- All communication is encrypted with HTTPS (TLS).
- Sign-in tokens signed by Apple/Google are verified on our server; after that, signed tokens (JWT) are used for authentication.
- Before granting a purchase we cross-check the store transaction with RevenueCat, and payment notifications are verified with a shared secret.
- Access to servers and databases is limited to the minimum number of staff, and excessive requests are blocked automatically.
9. Cookies and trackers
The Game app does not use cookies or any advertising or analytics tracking SDK.
10. Privacy contact
For privacy questions, complaints or remedies, please contact:
- TERAGAMEZ Privacy Team
- Email: [email protected]
You may also contact the Korean Personal Information Infringement Report Center (privacy.kisa.or.kr, +82-118) or the Personal Information Dispute Mediation Committee (www.kopico.go.kr, +82-1833-6972), or your local data protection authority.
11. Changes to this policy
We will post any change on this page at least 7 days before it takes effect, or 30 days before for significant changes to your rights.