You can play Nansérok without signing in; an account is created on our server only if you sign in with Apple or Google. You can delete that account and the data stored on our server in either of the ways below.
App: Nansérok (亂世錄) · Developer: TERAGAMEZ · Package: com.teragamez.nanserok
Option 1. Delete in the Game (recommended)
- Open Settings
Launch the Game and tap Settings on the title screen. - Go to your account
Tap the Account button in the Account section. (If you are signed out, first sign in with the account you want to delete.) - Delete account
Tap Delete account at the bottom and confirm twice. Your account is deleted immediately.
Option 2. Request by email
If you have already uninstalled the app or cannot sign in, email [email protected] with the subject "[Nansérok] Account deletion request" and include your sign-in method (Apple/Google) and that account's email address, plus your device type (iPhone/Android). If you used Apple's "Hide My Email", give the relay address (@privaterelay.appleid.com) shown in your Apple ID settings. After verifying the request, we delete the account within 3 business days and reply to confirm.
What is deleted
- Account: sign-in identifier, email, nickname, sign-up date
- Cloud saves: every campaign saved on our server
- Wallet: points balance, owned items, extra save slots, custom-lord settings, points usage history
- Activity records for the account (sign-up and payment-processing records)
- For accounts that signed in with Apple, we also ask Apple to revoke the sign-in link (token revocation).
What is kept
- Points purchase (payment) and refund records are kept for 5 years with the link to your account removed, as required by the Korean Act on Consumer Protection in Electronic Commerce, and then destroyed.
- Server access logs not linked to your account are kept for up to 6 months for security, then deleted.
- See the Privacy Policy for details.
Before you delete
- A deleted account, its cloud saves and any remaining points and items cannot be recovered or refunded. If you want a refund (cancellation) of unused points, contact Support before deleting.
- Deleting your account does not cancel App Store or Google Play payments. Refunds must be requested from each store.
- Uninstalling the app does not delete your server account. Conversely, deleting your account leaves the Continue slot, hall of greats and achievements on your device until you uninstall the app.
- If you have signed in with both Apple and Google, you have two accounts. Sign in with each and delete them, or list both in your email request.